Frequently Asked Questions
Trusted by leaders across life sciences, technology and complex regulated industries, and organisation on a growth path.
Frequently Asked Questions
I work with senior leaders, leadership teams and organisations to strengthen leadership capability, influence and performance.
My work combines leadership advisory, executive coaching, team coaching and strategic mentoring. Depending on the situation, this may involve supporting an individual leader, developing a leadership team, or helping an organisation navigate growth, change or transformation.
Engagements can range from short-term interventions such as VIP days or emergency coaching, through to longer advisory partnerships supporting leadership development over several months.
Leadership Advisory is a longer-term partnership focused on helping organisations strengthen leadership capability during periods of growth, complexity or change.
Advisory engagements typically last three months or longer.
Organisations often engage me when they are:
- scaling rapidly
- navigating organisational transformation
- operating in complex or regulated environments
- preparing leadership teams to work with investors or boards
- developing stronger leadership behaviours across teams
Advisory work may include executive coaching, leadership team development, workshops and strategic mentoring.
The focus is not just solving immediate challenges but developing leadership capability that sustains long-term organisational performance.
Leadership and executive coaching help senior professionals develop the judgement, confidence and influence required to operate at a higher level.
Coaching focuses on helping leaders:
- think more strategically
- navigate complex decisions
- strengthen leadership presence and influence
- manage difficult conversations and stakeholders
- move from functional expertise into broader leadership roles
Unlike consultancy, coaching does not provide a pre-defined solution. Instead, it helps leaders develop their own thinking, clarity and capability so they can lead effectively in complex environments.
Team coaching focuses on improving how leadership teams work together.
This may include helping teams:
- improve communication and decision-making
- build trust and accountability
- navigate organisational change
- align around strategy and priorities
- strengthen leadership behaviours across the team
Group coaching can also be used to support cohorts of leaders developing similar capabilities, for example emerging leaders or newly promoted managers.
I work with both individuals and organisations.
My clients are typically senior leaders operating in complex, regulated or high-growth environments, where leadership capability and behaviour need to evolve alongside organisational demands.
These organisations often face:
- regulatory scrutiny
- investor expectations
- rapid growth or transformation
- increasing leadership complexity
Clients may be self-funding their development or supported by their organisation.
I bring more than 25 years of professional experience in global, EMEA and UK leadership roles across technology, pharmaceuticals and other life sciences sectors.
My career has involved working in high-profile and complex environments where leadership judgement, communication and stakeholder influence were critical.
I have also worked on major transformation programmes, including serving as an M&A board operator for a PLC company, overseeing programmes involved in:
- the world’s largest logistics merger
- the UK’s largest public-private outsourcing arrangement
Alongside my private coaching practice, I also serve as a coach for the Healthcare Businesswomen’s Association (HBA), supporting leadership development within the global life sciences community.
I am a fully accredited coach with the International Coaching Federation (ICF), and the Coaching Academy
I have obtained merit diplomas and CPD certifications in:
- Behavioural Coaching
- Communications coaching
- Confidence Coaching
- Image Coaching
- Leadership Coaching
- Mindset coaching
- Neuroscience Coaching
- Personal Performance Coaching
- Small business coaching
- Team Coaching
I am also a trauma-informed coach and trained in coaching individuals with neurodiversity
I continuously update my professional development to reflect the evolving challenges leaders face today.
Yes, where helpful I use psychometric profiling to provide deeper insight into leadership behaviour and effectiveness. This often includes DISC profiling, which explores communication style, decision-making and how leaders operate under pressure, alongside related assessments such as productive conflict, emotional quotient and time management.
For senior leaders and teams, I may also use The Work of Leaders, a widely respected leadership report that compares your behaviours with those of high-performing leaders globally and provides a practical dashboard highlighting how you create vision, build alignment and execute strategy effectively.
I can also review your existing reports, and performance reviews to support our work together.
Clients frequently report outcomes such as:
- promotion into more senior roles
- increased confidence in leadership environments
- stronger influence with senior stakeholders
- improved team communication, growth, motivation, performance, and less siloes
- clearer strategic thinking and decision-making
- reduced stress and greater leadership confidence
- more productive conversations with external stakeholders including investors
- assertive, confident, strategic and visionary leadership team able to support and deal with growth, change and scrutiny
- reduced conflict that can halt performance and growth
- confident speakers and presenters
- significant reduction or removal of imposter syndrome or thoughts
Many clients notice meaningful shifts early in the process as they gain clarity and practical ways to approach their challenges.
Typical engagement options
Every client situation is different, so we will discuss what approach is most appropriate.
Typical options include:
Emergency Coaching
A rapid intervention for urgent leadership challenges.
VIP Day / Intensive
A focused day working together to tackle a specific leadership issue.
Executive Coaching
One-to-one coaching to support leadership development and career progression.
Executive and Leadership Coaching Programmes
Structured coaching over several months.
Leadership Advisory
A longer-term partnership supporting leadership capability within organisations.
Team Accelerators or Leadership Team Coaching
Focused work with leadership teams to improve alignment, communication and performance.
Group Coaching
Development programmes for groups or cohorts of leaders.
Yes.
I frequently work alongside HR and L&D teams to:
- review existing leadership programmes
- identify development gaps
- support specific leaders or teams
- design targeted leadership interventions
My work is designed to complement and strengthen existing leadership development initiatives.
We begin with an initial conversation to understand your situation and goals.
Following that discussion we agree:
- the most appropriate approach
- the structure of the engagement
- timelines and outcomes
Once confirmed, sessions begin and progress is reviewed throughout the engagement.
Sessions and communication
Sessions typically last 45–60 minutes and take place via:
- Zoom or Teams
- phone
- in person where appropriate
Clients can contact me between sessions via email or WhatsApp, and I aim to respond within 24–48 hours.
Payment and booking
Coaching and advisory engagements can be arranged via:
- invoice
- direct debit
- agreed payment schedules
To secure time in my diary, payment must be received before coaching begins.
This ensures the engagement starts smoothly without unnecessary administrative delays.
Late payments may be subject to interest.
Cancellation policy
Please provide at least 24 hours’ notice for cancellations or rescheduling.
This allows the time to be offered to other clients.
Confidentiality and ethics
All coaching conversations are strictly confidential.
I abide by the International Coaching Federation (ICF) and Coaching Academy Code of Ethics.
If you would like more information about these standards, please feel free to contact me.
Testimonials
“I recommend Sarah wholeheartedly for anyone seeking challenges in their working life.”
John, Senior Director – Biopharma
“Dynamic and second to none. Sarah brings together a wealth of experience and knowledge into practical tools that help people move forward.”
Jimmy, Senior Director – Construction
Contact
If you have further questions, please contact:
Sarah Jones
sarah@sarah-j.com
Executive Operating Diagnostic
Pinpoint what’s limiting your leadership impact
https://executive-diagnostic.scoreapp.com
Leadership Team Diagnostic
Identify where performance and alignment are slipping
https://sarahjonesleadership.scoreapp.com
Book a confidential conversation:
https://calendly.com/sarah-j/free-consultation
Key Facts
Please note that payment for sessions (all or part payment) will be required to secure your time in my diary. For organisations, I will work with your teams to organise payments accordingly. I can offer a discount for full payment upfront.
I abide to the coaching industry’s code of ethics and can provide a copy of this should you wish.
Book a call here if you wish to discuss anything further.
Whether it's Leadership Coaching for Individuals or Teams
Sarah Jones Coaching has the expertise and experience
Leadership Coaching for Individuals
My coaching programmes help you make the necessary executive leadership progress by providing agreed upon personalised services & measuring outcomes along the way.
Leadership Coaching for Teams
Whether your business has experienced leadership changes, a corporate reorganisation, or other leadership issues, an organisational transition may be quite challenging for people, executives, and teams. My programmes can help your business grow by unlocking leadership and team potential.
Let’s get started…
I offer a complimentary, confidential 30-minute consultation. Just click the button and we’ll schedule a convenient time to talk.
Sarah Jones Experienced Speaker
I’ve regularly spoken with leading organisations on key leadership themes, particularly around leading in a world that is constantly shifting whilst holding onto your personal values and supporting the organisation’s values. Your business is operating in a challenging and constantly changing environment and these talks helped transform many organisations to this day.
Sarah Jones Published Author
In From Vulnerable to Invincible, Sarah Jones lets you in on the tips, tricks and tools that she uses daily in her coaching business. She’s helped a myriad of clients navigate a more successful path from feeling stuck, through to living a transformed life, right on course. Now, she wants you to do the same.